2,260 users and counting

The Cloud Desktop has been live now for two weeks and we have seen a day by day increase in usage as students have returned and inquisitive staff members have tried out the new service. Over the past 14 days we have seen 2,260 unique users login to the Cloud Desktop. On our busiest day so far we served 811 logon sessions throughout the day, peaking at 148 concurrent users.

The most used application so far is Internet Explorer which has clocked up 1,202 hours of usage. This is to be expected at this time of year as students login to Blackboard and check their timetables. After that, the next significant application is Microsoft Word which has totalled 247 hours.

The feedback we have received so far is overwhelmingly positive, especially with regards to the speed of the desktop and size of the new terminals. The Students’ Union kindly gathered feedback from the students and found that 95% of returning students rated the improvement as “good/very good” (from a random sample of 35 students).

Library go live

The new University of Lincoln Cloud Desktop is now live and available to all from the Cloud Desktop Terminals on the 1st, 2nd and 3rd floors in the GCW Library. In total, 265 PCs have been replaced with silent running, highly energy and space efficient thin client devices.

As soon as we released the terminals for use, students started logging on and using the new desktop. We have prepared a brief one-sheet Getting Started guide for the Cloud Desktop which has been distributed throughout the Library. However most students seemed to be happily working away without needing to consult the guide at all.

GCW Cloud Desktop Terminal

Thin clients selected for the GCW Library

We have now selected and ordered the thin client device (small dedicated cloud computer) which will be going into open access areas of the GCW Library in September. It is the latest T10 model from Wyse which boots up in 12 seconds and uses just 7W of power. It has no fans or other moving parts and so is completely silent in operation. We are planning to mount them on the rear of the monitors which will result in a neat and tidy solution which is very space efficient.

Wyse T10 Thin Client

SMT gives the green light

Last week we presented the proposal to deliver a flexible centralised Windows 7 & Office 2010 desktop using Microsoft Remote Desktop Services to SMT. I am pleased to report that the proposal was accepted and we now have approval to proceed into full implementation.

As the solution requires significant new supporting network and server infrastructure we will now enter into a tender exercise and period of procurement which is likely to take us well past Christmas. The plan is to have the system up and running with a core set of general student focused software applications in time for the new academic year. To compliment this we intend to replace PCs in some open access locations such as the Library with thin client devices.

We will then start to add the business applications and subject specific software based on a more detailed requirements analysis. This will identify those applications which are most frequently or widely used or are otherwise critical to a specific deployment scenario.

Thin clients in the GCW Library

Two thin client devices (small dedicated computers) have been installed in the GCW Library so that staff and students can try the proof of concept for a centralised Windows 7 & Office 2010 Corporate Desktop. The machines are located in the Reservations Area on the Ground Floor.

Staff and students are invited to walk-up and login to trial the two different environments. Both the Citrix and Remote Desktop environments are available from both thin client devices and so it doesn’t matter which one you use. Once you have logged in, there is a link on the desktop through which you can leave feedback.